Terms & Conditions

Welcome to Hoot.shop. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

By placing an order on our website, you confirm that you are legally capable of entering into a binding contract and agree to comply with these Terms & Conditions. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability

All products displayed on our website are subject to availability. We reserve the right to discontinue or modify any product, price, or description at any time without notice.

3. Pricing & Payments

All prices listed on the website are final unless stated otherwise. Payments must be completed at the time of order placement. We are not responsible for delays caused by payment authorization issues.

4. Shipping Policy

Orders placed during our official working hours will be processed and delivered on the same day. Orders placed after working hours will be processed on the next working day. Delivery schedules may be affected by weekends and public holidays. While we strive to deliver on time, delays due to external factors are beyond our control.

5. Returns & Replacements

Returns are accepted only for items received in a damaged condition. Customers must notify us within three (3) days of delivery by emailing returns@hoot.shop, along with order details and proof of damage.

Once the returned product is received and verified, a replacement will be issued. Requests made after the three-day period will not be accepted. No refunds or replacements will be provided for reasons other than damage.

6. Order Cancellations

Orders can only be canceled before they are dispatched. Once an order has been shipped, cancellation requests will not be accepted.

7. Limitation of Liability

We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Hoot.shop and may not be copied, reproduced, or used without prior written permission.

9. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Kuwait.

10. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:
📧 info@hoot.shop